F-PROT Antivirus for Windows
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Please note!
Due to diminishing support from Microsoft for Windows 98, 98SE and ME, the
version 3 of F-PROT Antivirus for Windows has been ceased with the current subscription.
FRISK Software will continue its support and the virus signature files updates
for a few more months but will be discontinued completely sometime later this year.
This is slightly ahead of the previously announced schedule. For further information, see
Life cycle policy for F-PROT Antivirus for Windows.
Here you will find step-by-step instructions with technical how-to information on configuring, installing, uninstalling, updating, administering F-PROT Antivirus.
Please select the appropriate category
- Download and Installation
- Subscription and Customer Number
- Virus scan and Disinfection
- Updating and Upgrading
- Troubleshooting
Download and Installation
- Download F-PROT Antivirus for Windows.
- Install F-PROT Antivirus for Windows.
- Install F-PROT Antivirus over a network.
- Uninstall F-PROT Antivirus for Windows.
Subscription and Customer Number
- Check the status of my subscription.
- Buy a subscription online
- Renew your subscription
- Subscribe from trial to the registered version.
- Enter your Customer Number in the program.
- Retrieve your Customer Number.
Virus scan and Disinfection
- Virus removal instructions
- Removal instructions for Agent
- Run a virus scan
- Perform a normal scan
- Perform an advanced scan
- Scan your computer with the Command-Line Scanner.
- Disinfect infected archives
- Eliminate the infection from "c:\system volume information\restore" folder.
- Test the scanner with the EICAR test file.
- What to do if the RealTime Protector detects W32/XCP.A.
Updating and Upgrading
- Updating automatically.
- Updating manually.
- Updating from the Internet.
- Updating from the local network.
- Updating through a proxy server.
- Upgrade F-PROT Antivirus for Windows.
- Keep the virus signature file up to date.
Troubleshooting
- Create a list of the viruses that F-PROT Antivirus detects.
- Delete and edit files from the registry
- Delete the contents of my temporary internet files folder.
- Delete the files in Content.IE5 folder.
- Import/export settings for F-PROT Antivirus
- Optimize the download speed when retrieving new virus signature files
- Recover userinit.exe for Windows XP
- Store the virus signature files in another folder than the default one.
- Uninstall the XCP copy protected software
- Disable System Restore.
- Delete unnecessary files using Disk Cleanup.
- What to do if you receive an invalid login when registering online.
- What to do if you had the trial version and you are unable to install the licensed version.
- What to do if you are repeatedly being redirected back to the Customer Sign-in page when downloading the program.
- What to do if you receive a cookie error when signing in to the Customer Zone.
- What to do if you cannot access the downloading page in the Customer Zone after a successful logon.
- What to do if you receive a "F-StopW(Open VDD)" error.
- What to do if you think that F-PROT Antivirus is slowing down your system.
- What to do if you receive a "The handle is invalid" error message when you try to run F-PROT Antivirus.
- What to do if the scheduled update does not work when no one is logged onto the computer.
- What to do if you receive a "Invalid archive (The virus signature container seems to be corrupted)" error message.
- What to do if you receive a runtime error and abnormal program termination when I update.
- What to do if limited users are unable to update the virus signature files.
- What to do if you receive a "To run this program you must have write permission on folder" error message.
- What to do if you receive a "Failed to set file attribute to writable" error message.
- What to do if you receive a "Unable to open registry for writing" error message.
- What to do if the virus signature files are corrupted.
- What to do if you receive a "Failed to retrieve information about the status of your update subscription" error message.
- What to do if you receive a "Subscription expired" error message.
- What to do if you receive a "No connection (The operation timed out)" error message.
- What to do if you receive a "No connection (The server name or address could not be resolved)" error message.
- What to do if you receive a "Failed to retrieve updates from server. System error: The virus signature container seems to be corrupted. System error: 10" error message.
- What to do if you receive a "No connection (The system cannot find the file specified)" error message.
- What to do if you receive a "Broken connection (The connection with the server was reset)" error message.
- What to do if you just renewed your subscription but receive an error "Subscription expired" when trying to update.
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