Summary

Product:	F-PROT Antivirus for Windows
Version:	All versions

Please note that version 6 of F-PROT Antivirus for Windows has been released. We recommend that all Home, Corporate and Mail Server users of version 3 of F-PROT Antivirus for Windows upgrade their program to the newest version as soon as possible.

Disabling System Restore

IMPORTANT: Remember to disable System Restore only after disinfecting your computer. These steps alone will not deactivate malware.

Sometimes, in computers with Windows XP, even after viruses and other threats have been disinfected, F-PROT Antivirus may still detect it again and again in the "_restore" folder without being able to disinfect the infected files. Although malware is detected in this folder after disinfecting your computer, it does not mean that your computer is still infected. This situation, created by a particular characteristic of Windows XP, is not dangerous at all, although it may worry some users who are not familiar with the use of the "_restore" folder.

Windows XP offers the possibility of restoring the system automatically, recovering eliminated files or the system settings accidentally modified. For that reason, Windows XP keeps all the eliminated or modified elements inside its hidden directory, called "_restore", which is protected so that its contents can't be manipulated by anybody or anything. This feature, although sometimes advantageous, may cause the following conflict: when the antivirus performs a scan, the infected and the deleted files which Windows XP stores in the _restore folder will be detected. That is why when a new scan is performed, the antivirus will detect the infected file in the _restore folder again but it won't be able to eliminate it because the file is protected by the operating system and is out of its reach. To eliminate viruses and other threats completely from the _restore folder, disable System Restore.

Select the operating system that is running on your PC.

• Windows XP
• Windows ME

Disabling System Restore in Windows XP

Note: Turning off System Restore deletes all previous restore points. You must create new restore points once you turn System Restore back on.

1. Log on as the Administrator or with the details of the user that has administrator rights.
2. Close all open programs.
3. Right-click My Computer on Windows desktop.
4. Select Properties.
5. Click System Restore.
6. Check Turn off System Restore checkbox.
7. Click Apply and then Yes to delete all existing restore points.
8. Click OK and restart the computer.

To reactivate System Restore option

1. Follow the steps above, but in the step 4, uncheck "Turn off System Restore" checkbox.
2. Click Apply and then OK.
3. Click Yes, when you are prompted to restart Windows.

Disabling System Restore in Windows ME

Note: Turning off System Restore deletes all previous restore points. You must create new restore points once you turn System Restore back on.

1. Log on as the Administrator or with the details of the user that has administrator rights.
2. Close all open programs.
3. Right-click My Computer on the Windows desktop, and then click Properties.
4. Click the Performance tab.
5. Click File System.
6. Click Troubleshooting tab.
7. Check Disable System Restore, click OK.
8. Click Yes to restart.

To reactivate System Restore:

1. Follow the steps in the previous section, but in the step 6, uncheck "Disable System Restore" checkbox.
2. Click Apply and then OK.
3. Click Yes, when you are prompted to restart Windows.

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