Summary

Product:	F-PROT Antivirus for Windows
Version:	All versions

Please note that version 6 of F-PROT Antivirus for Windows has been released. We recommend that all Home, Corporate and Mail Server users of version 3 of F-PROT Antivirus for Windows upgrade their program to the newest version as soon as possible.

"I just bought F-PROT Antivirus but haven't received a confirmation e-mail with my customer number!"

If you have recently purchased F-PROT Antivirus but have not received a confirmation e-mail (including your Customer Number) yet, please make sure that e-mails from the F-PROT.com domain is not blocked by the filtering policy operated by your Internet Service Provider or by any other e-mail filtering policy. You may need to contact your ISP and request that e-mails from the F-PROT.com domain shall be whitelisted.

In reaction to the large amounts of spam filling up e-mail user's inboxes, some Internet Service Providers have taken to desperate measures and blocked large swathes of e-mail domains including many domains sending out legitimate e-mail. As FRISK Software has no control over such policies it is imperative that users ensure that e-mails sent by FRISK Software from the F-PROT.com domain is not blocked.

For sensible and effective e-mail filtering please take a look at the F-PROT AVES Managed Online E-mail Security Service.

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