| Summary |
| Product: | F-PROT Antivirus for Windows |
| Version: | 3 |
Please note that version 6 of F-PROT Antivirus for Windows has been released. We recommend that all Home, Corporate and Mail Server users of version 3 of F-PROT Antivirus for Windows upgrade their program to the newest version as soon as possible.
| Why is the OnDemand Scanner not disinfecting in my e-mail Inbox? |
F-PROT Antivirus detects the infected files, but does not have access to the files stored in the mailboxes and can thus not disinfect. Therefore they need to be deleted manually.
If you are using Microsoft Outlook or Netscape mail programs it is necessary to delete the infected files manually and select to “compact folders” (this depends on the program being used).
If you are only finding infection in the mailboxes then the system itself is probably not infected.
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