FRISK Software International

Summary
Product: F-PROT Antivirus for Windows
Version: 6

How to download, install and maintain the version 6 of F-PROT Antivirus for Windows Home.

Topics below:

Downloading and installing the version 6 of F-PROT Antivirus for Windows Home

Notes:

  • Version 6 supports Windows XP, Windows 2003 and Windows 2000. If you have Windows 98, 98SE and ME, please install version 3 of F-PROT Antivirus. For further information, see system requirements of F-PROT Antivirus.
  • F-PROT Antivirus may detect the previous version installed on your computer and offer you to uninstall the program. In that case, you may remove the version 3 of F-PROT Antivirus but DO NOT restart your computer when the uninstallation has completed otherwise the installation of version 6 of F-PROT Antivirus cannot continue (see step 5). If you need step-by-step instructions, see Upgrading from version 3 of F-PROT Antivirus for Windows to version 6 of F-PROT Antivirus for Windows
  • F-PROT Antivirus may asked for Subscription Key (see step 9). Please view your Subscription Key in the Customer Zone. This task can also be done after installation.
  • F-PROT Antivirus will automatically be installed at the boot partition (disk volume that contains the Windows operating system files e.g. C:\) then followed by the folders "Program files\FRISK Software\F-PROT Antivirus for Windows". If you would like to install the program in different location, see What are the Windows Installer command-line options?
  1. Go to our download center at http://www.f-prot.com/download/. In the download page, log into the Customer Zone by entering your Customer Number (included on your receipt). In the Customer Zone, click the download arrow for F-PROT Antivirus for Windows Home Use.
  2. In the new window, click the download arrow for F-PROT Antivirus for Windows 2000/XP/2003, Version 6 to start downloading the program (see below). Save the file on your Desktop. When download is complete then you are ready to install F-PROT Antivirus.
  3. Please take note of your Subscription Key (see below) because you may need to enter it in the program during the installation.

    If you are having problems logging in to the Customer Zone, please see I cannot login to the Customer Zone.

  4. To start installing F-PROT Antivirus, go to your Desktop and double-click the file fpav-windows-x86-hc-en-x.x.x.x.msi (where x.x.x.x stands for version number) to open Setup.
  5. In the "Security Warning" dialog box, click Run and the installation begins.
  6. Note: If the installation detects you have a previous version installed on your computer, please uninstall the program. Check Uninstall previous version and click Next to proceed. You may follow the instructions on-screen to remove the program. When the uninstallation completed, please DO NOT to restart your computer. If you need step-by-step instructions, see Upgrading from version 3 of F-PROT Antivirus for Windows to version 6 of F-PROT Antivirus for Windows.

  7. Click Next to continue the installation.
  8. Accept the license agreement and click Next to proceed.
  9. Select the shortcuts you want to install. These shortcuts are selected by default. You may deselect the particular shortcut you do not want to be installed. Click Next and the features you selected will be installed immediately.
    • Desktop shortcut - Select this option if you want to add F-PROT Antivirus icon on your desktop.
    • Start menu shortcuts - Select this option if you want to add F-PROT Antivirus icon in start menu.

  10. In the Subscription window (see below), enter your Subscription Key. Please note that when this task is performed, F-PROT Antivirus will update the virus signature file and run a full scan on your computer.
  11. You can also enter your subscription key after installation (see "Enter a valid Subscription key").

  12. Click Next to proceed.
  13. Click Finish to complete the installation.
  14. Your computer needs to restart. Click either Yes or No.

Obtaining your Subscription Key and entering it into the program.

Version 6 of F-PROT Antivirus for Windows Home requires a Subscription Key to download updates. When you buy or renew your subcription, a new subscription key will be assigned for you. Therefore, you need to obtain your new subscription key and enter it in the program. Your Subscription key can be obtain either within the program or in the Customer Zone.

Please note that when your subscription key is about to expire, F-PROT Antivirus will start checking for new subscription. If you have bought or renewed your subscription, your new subscription key will be automatically added in the program.

The most convenient way to obtain your subscription key is by using the "Get new key" function in the program. Do the following:

  1. Run F-PROT Antivirus.
  2. Click the Updates menu and select Renew subscription.
  3. From this window, click on the Get new key button and your Subscription Key is automatically added in the program.

If this does not work, please obtain your subscription key in the Customer Zone and enter it manually in the program. You need to a customer number (included in the receipt of purchase) to logged in to the Customer Zone. Do the following:

  1. Go to http://www.f-prot.com/download.
  2. In the download page, log into the Customer Zone by entering your Customer Number.

    If you are having problems logging in to the Customer Zone, please see I cannot login to the Customer Zone.

    In the Customer Zone, click the arrow under "key" then a new windows opens (see below).
  3. Click the arrow under "key" again (see below) and your Subscription Key is displayed.
  4. To be able to transfer this key into the program, use the "Copy & Paste" method. To copy the Subscription Key, take your mouse and place your cursor at the beginning of the Subsciption Key then click and hold the left mouse button, while pulling your mouse over the Subsciption Key. This should highlight the Subscription Key. Release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now, you have copied your subscription key.
  5. To paste the subscription key in the program, run F-PROT Antivirus.
  6. Click the Updates menu.
  7. Under Subscription, select Status.
  8. From this window, click the New Subscription Key button.
  9. Click the Paste key button to transfer the Subscription Key or enter your Subscription Key in the box manually (see below).
  10. Click OK.

Updating the virus signature files and upgrading to the latest program version.

By default, F-PROT Antivirus is set to "Completely automatic update" which means that all latest updates will be downloaded and installed without user interaction. For further information, see How to set up automatic updates

To download latest updates:
  1. Run F-PROT Antivirus.
  2. Click the Updates menu.
  3. From this window, click Check for updates (see below).
  4. When finished, click Close.

To determine whether the virus signature file is up to date, you may run the program. In the System status menu, if the symbol for "Virus signature file from" is green that means it is up to date. If not, please update the virus signature files immediately.

Running a full scan on your computer

We highly recommended that you scan your computer thoroughly for virus infections the first time you run F-PROT Antivirus. Please note that F-PROT Antivirus automatically disinfects all infected files and quarantines those uncleanable ones. To run a full scan, do the following:

  1. Run F-PROT Antivirus.
  2. Click the Virus scanners menu.
  3. Select Manual scan and select My Computer (see below).

When you have not fully scanned your computer for some time, F-PROT Antivirus will display a message in the System Status notifying you that some important tasks must be performed immediately.



Feedback | Contact Technical Support | Contact Sales Support

 
F-PROT Antivirus
- for Windows
- for UNIX
- for Exchange
F-PROT AVES
F-PROT Antivirus
- for Windows
- for UNIX
- for Exchange
F-PROT AVES
Stay up to date with life cycle policies for F-PROT Antivirus for Windows.
Definitions of common antivirus terminology.


agoat@klaki.net argentina@f-prot.com argentina@frisk.is argentina@complex.is argentina@f-prot.is argentina@frisk-software.com argentina@f-prot.net argentina@f-prot.co.uk brazil@f-prot.com brazil@frisk.is brazil@complex.is brazil@f-prot.is brazil@frisk-software.com brazil@f-prot.net brazil@f-prot.co.uk malta@f-prot.com malta@frisk.is malta@complex.is malta@f-prot.is malta@frisk-software.com malta@f-prot.net malta@f-prot.co.uk a.bjani@f-prot.com a.bjani@frisk.is a.bjani@complex.is a.bjani@f-prot.is a.bjani@f-prot.co.uk a.bjani@frisk-software.com a.bjani@f-prot.net z.fifl@f-prot.com z.fifl@frisk.is z.fifl@complex.is z.fifl@f-prot.is z.fifl@f-prot.co.uk z.fifl@frisk-software.com z.fifl@f-prot.net strumpuri@complex.is strumpure@complex.is strumpuru@complex.is