FRISK Software International

Summary
Product: F-PROT Antivirus for Windows
Version: 6

You receive an "Your subscription has expired" error message

If you try to download updates, you may receive the following error message:

"Your subscription has expired"

This issue may occur if the Subscription Key that you are using to download updates has expired.

To fix this issue, do the following:

  1. Buy or renew your subscription. You may renew or buy a subscription either within the program (Updates menu > Renew subscription > Order online), contact our sales department or visit our order/renew webpage. Once confirmed, a new subscription key will be created for you.
  2. Replace your old subscription key to your new one in the program. For your convenience, you may obtain your new subscription key within the program (Updates menu > Renew subscription > Get new key) and your subscription key will be automatically added in the program. You can also obtain your subscription key in the Customer Zone and enter it manually in the program. For further information, see How to obtain your new Subscription Key and enter it into the program.

See also:



Feedback | Contact Technical Support | Contact Sales Support

 
F-PROT Antivirus
- for Windows
- for UNIX
- for Exchange
F-PROT AVES
F-PROT Antivirus
- for Windows
- for UNIX
- for Exchange
F-PROT AVES
Stay up to date with life cycle policies for F-PROT Antivirus for Windows.
Definitions of common antivirus terminology.


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