FRISK Software International

Summary
Product: F-PROT Antivirus for Windows
Version: 6

Uninstalling version 6 of F-PROT Antivirus for Windows

To uninstall F-PROT Antivirus, do the following:

Uninstaller

You will be asked to delete the settings files, quarantined files, and the backed files. We highly recommend removing these files from your computer.

  1. Click Start > All Programs > FRISK Software > F-PROT Antivirus for Windows > Uninstall F-PROT Antivirus for Windows.

  2. In the Application Maintenance window, select Remove to uninstall the program and click Next.
  3. Click Next to confirm the removal of the application. The features you selected are then uninstalled.
  4. For additional cleanup, make sure the "Setting files" and "Quarantined and backed up files" are selected (these are selected by default). Then, click Next.
    • Setting files - This option deletes all data and settings created by F-PROT Antivirus. If this option is not selected, all data and settings will remain in their locations after the uninstallation. We recommend removing these files from your computer.
    • Quarantined and backed up files - This option deletes all quarantined files and backed up files created by F-PROT Antivirus. If this option is not selected, all quarantined files and backed up files will remain in their locations after the uninstallation. We recommend removing these files from your computer.

  5. Click Finish.
  6. You must restart your computer for the configuration changes made to F-PROT Antivirus to take effect. Click either Yes or No.

Control Panel

F-PROT Antivirus deletes the settings files, quarantined files, and the backed files without user interaction for they are set by default.

  1. Click Start > Control Panel.
  2. Double-click the Add or Remove Programs icon, and then select F-PROT Antivirus for Windows.
  3. Select Remove and then click Yes to confirm the removal of application.
  4. You must restart your computer for the configuration changes made to F-PROT Antivirus to take effect. Click either Yes or No.

If you want to uninstall F-PROT Antivirus at the command-line, see What are the Windows Installer command-line options?

If the procedure above does not work, you may uninstall the program manually. Do the following:

WARNING: We strongly recommend that you back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified. Please read the How to back up the Windows registry for instructions.

  1. Delete the following registry keys manually. To open the Registry Editor, click Start > Run > type regedit and click OK.
    • Locate HKEY_CURRENT_USER\Software\FRISK Software and delete the key named "F-PROT Antivirus for Windows".
    • Locate HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services and delete the keys named “FPAVServer” and “FPAV_RTP”.
    • Locate HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run and delete “F-PROT Antivirus Tray application” from the right panel.
    • Locate HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved and delete the key named “{1521B9F2-9B58-4c31-8745-BB8C5D20BDB5}” from the right panel. This key displays data named "FRISK extension".
    • Locate HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall and delete the key which has a display named "F-PROT Antivirus for Windows".
    • Locate HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Client\Extensions and delete “F-PROT Antivirus E-mail plug-in” from the right panel.

  2. Restart your computer. Delete the following files and folders (assuming that F-PROT Antivirus is installed in a default path).
  3. Open the Windows Explorer (Start > All Programs > Accessories > Windows Explorer) and set your computer to view hidden folders (click Tools > select View > select Show hidden files and folders).
  4. Locate C:\Documents and Settings\All Users\Application Data\FRISK Software\F-PROT Antivirus for Windows and delete all files.
  5. Locate C:\WINDOWS\system32\drivers and delete the driver FStopW.sys.
  6. Locate C:\Program Files\FRISK Software\F-PROT Antivirus for Windows and delete all files. You may received a warning saying that you are unable to delete the file "shellext": Access denied. To delete the file "shellext", do the following:
    • Open Windows Task Manager (right-click an empty space on the taskbar and then click Task Manager), click the "Processes" tab, select "explorer.exe" and then click End Task or End Process.
    • After stopping the process for "explorer.exe", click the File tab and select New task or New run. Type cmd.
    • At the command prompt, type cd\ if you are at C: drive. If not, please type C: and press Enter key.
    • Type cd Program Files\FRISK Software\F-PROT Antivirus for Windows\. Press Enter key.
    • Type del *.*. Press Enter key. Type Y to confirm.
    • Type exit.
    • In the Windows Task Manager, click the File tab and select New task or New run. Type explorer.exe.
  7. Delete the F-PROT Antivirus icons from your Desktop and Program lists (if applicable). Now you should have removed all F-PROT components from your system.
See also:

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F-PROT Antivirus
- for Windows
- for UNIX
- for Exchange
F-PROT AVES
F-PROT Antivirus
- for Windows
- for UNIX
- for Exchange
F-PROT AVES
Stay up to date with life cycle policies for F-PROT Antivirus for Windows.
Definitions of common antivirus terminology.


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