|Product:||F-PROT Antivirus for Windows|
|What to do if F-PROT Antivirus quarantines the whole e-mail Inbox.|
You received an e-mail with an infected attachment then F-PROT Antivirus quarantines the whole Thunderbird's Inbox instead of taking action on just one e-mail. To prevent this issue, do the following:
For further information, see How to set up the automatic scanners.
e.g. C:\Documents and Settings\<User>\Application Data\Thunderbird\ Profiles\<example.default>\Mail\Local Folders\Inbox
You may also want to exclude other mailbox files (such as "Sent", "Templates", etc.) from being scanned.
For further information, see How to view, add or delete excluded files, folders and extensions.
To recover a quarantined Thunderbird's Inbox:
For further information, please see the following: