Summary

Product:	F-PROT Antivirus for Windows
Version:	3

Please note that version 6 of F-PROT Antivirus for Windows has been released. We recommend that all Home, Corporate and Mail Server users of version 3 of F-PROT Antivirus for Windows upgrade their program to the newest version as soon as possible.

The RealTime Protector displays a message saying that files in "c:\system volume information\restore" are infected.

RealTime Protector displays a message that says:

The problem is that the system restore component of your Windows ME or XP has backed up your system while it was infected.

System Restore is a component of Windows that you can use to restore your computer to a previous state, if a problem occurs, without losing your personal data files (such as Microsoft Word documents, browsing history, drawings, favorites, or e-mail). System Restore monitors changes to the system and some application files, and it automatically creates easily identified restore points. These restore points allow you to revert the system to a previous time. They are created daily and at the time of significant system events (such as when an application or driver is installed). You can also create and name your own restore points at any time.

Follow the steps that apply to your operating system:

Windows Me:

1. Close all open programs.
2. Right-click My Computer on the Windows desktop, and then click Properties.
3. Click the Performance tab.
4. Click File System.
5. Click the Troubleshooting tab.
6. Check Disable System Restore, click OK, and then click Close.
7. Click Yes to restart. This disables the System Restore feature and will purge the contents of the _RESTORE folder when the system is restarted.
8. Make sure you have up to date virus signature files for F-PROT and scan to disinfect.
9. Scan all files and all drives.
10. After cleaning the infected files, repeat steps 1 through 7, except in step 6, uncheck Disable System Restore.

Windows XP:

1. Click Start, and then right-click My Computer.
2. Click Properties.
3. Click the System Restore tab.
4. Check Turn off System Restore.
5. Click Apply, and then click OK.
6. Restart the computer.
7. Make sure you have up to date virus signature files for F-PROT and scan to disinfect.
8. Scan all files and all drives.
9. After cleaning the infected files, repeat steps 1 through 6, except in step 4, uncheck Turn Off System Restore.

If you ignore the warning from the RealTime Protector, it will disappear eventually when new restore points are created.

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