| Unable to disinfect / delete the infected files |
If F-PROT Antivirus does not disinfect / delete the infected files, the problem may be one of the following:
- You may not have write access to the infected file
- The infected file may be an archive. F-PROT Antivirus does not support extracting file objects from archives, disinfecting them and then re-inserting them into the archive.
- If the infected file is an Office document the file will not be deleted. This is to avoid any possible loss of work.
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