Contact technical support

Support and Service > Contact technical support

The best way to get quick response from our technical support department is to fill out and submit the form below.

How can we contact you?

Please select your operating system

Windows 98, 98SE or ME

Internet Explorer version number:

Windows 2000 Pro

Windows XP Home or Pro

Windows 2000 Server

Windows 2003 Server

Windows Vista

Linux

Which distribution?

BSD

Which distribution?

Solaris SPARC

Solaris Intel

AIX

Other

Which operating system?

Select the product you are experiencing problems with

If applicable, select the component which is causing a problem?

Which version of F-PROT Antivirus you are using? (If you do not know, please click here)

Program version:

With virus signature files dated:
Application/Script viruses/Trojans (sign.def):
Document/Office/Macro viruses (macro.def):


With F-PROT Antivirus, version 6, virus signature file dated:

Please select the problem type and write a short description

Frequently Asked Questions by platform

F-PROT Antivirus
- for Windows
- for UNIX
- for Exchange

Helpfiles

F-PROT Antivirus
- for Windows
- for UNIX
- for Exchange

Life cyle policy

Stay up to date with life cycle policies for F-PROT Antivirus for Windows.

Definitions of common antivirus terminology.