Before you receive your e-mail it is routed through the F-PROT AVES Scanning Cluster and scanned by
multiple scanners for viruses and spam. There are many different levels of protection in the F-PROT
AVES service, but if you have default settings the following process will take place:
- If an e-mail is a worm (a message that has no other content but the virus and was automatically
sent by the virus) then that message is blocked and you never receive the threat. Instead the
message is stored in the F-PROT AVES Message Quarantine, which can be accessed through the web
at aves.f-prot.com.
- If an e-mail contains a virus or other security risks then that attachment is cleaned and a safe
copy is delivered to you along with other safe content in that message. The original copy of the
message is stored in the Message Quarantine.
- If the e-mail is identified as possible spam then all messages that are unquestionable
spam will be blocked but all messages that are border line spam will be delivered to you
with a modified Subject (it will start with the phrase [Might be spam]). This allows you
to easily spot, and even automatically filter spam messages into a separate folder in your
e-mail program, without missing any important messages.
- If the e-mail is not a worm, does not contain a virus, and is not identified as spam,
then it is immediately delivered to you.
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