FRISK Software International

Support & Service


Please note! Due to diminishing support from Microsoft for Windows 98, 98SE and ME, the version 3 of F-PROT Antivirus for Windows has been ceased with the current subscription. FRISK Software will continue its support and the virus signature files updates for a few more months but will be discontinued completely sometime later this year. This is slightly ahead of the previously announced schedule. For further information, see Life cycle policy for F-PROT Antivirus for Windows.

Technical questions regarding download and installation, updating and upgrading, error messages, viruses, disinfection as well as helpfiles and tutorials.

  Non-technical questions regarding sales, subscription, customer numbers and other sales and support related questions.
Technical Support
 
Customer Service


Report any security-related issues associated with F-PROT products. Please do not send e-mail to this address about technical and sales support related questions.

  If you need more assistance, you may contact us at the following e-mail addresses and forms, or you could visit the F-PROT Antivirus Discussion Forums and ask your question there.
Report Security Issues



 
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F-PROT Antivirus
- for Windows
- for UNIX
- for Exchange
F-PROT AVES
F-PROT Antivirus
- for Windows
- for UNIX
- for Exchange
F-PROT AVES
Stay up to date with life cycle policies for F-PROT Antivirus for Windows.
Definitions of common antivirus terminology.